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My Certs

For homeowners in England and Wales

Missing a certificate for your home? We'll find it and get you the copy.

Buyers' solicitors and lenders ask for certificates for windows, boilers, electrics and building work. Tell us your address and we'll search every register and your council, then order the official copies for you.

  • Every certificate scheme, the EPC register and your council, in one search
  • Your findings by email within 1 working day
  • Up to 2 official copies ordered for you, fees included
  • No record, no fee: a full refund if we find nothing
£79 One price per property, including the official fees for up to 2 copies. Anything more is optional and quoted first.
  1. 1 Address
  2. 2 What you need
  3. 3 Your details

Find your address

We'll search the registers for this property.

How it works

Certificates for work on your home are held by different schemes, depending on who did the work and when. We do the legwork across all of them.

1

Tell us the address

Pick your property and tick what you know is needed, or ask us to check everything.

2

We search every register

Within 1 working day we email your findings: what exists for your home, who holds it, and what to do about anything missing.

3

You get the copies

We order the official copies. Each register sends its copy, usually within 1 to 15 working days, and you download them from your order page.

Where we look

The registers a buyer's solicitor usually asks about.

Windows and doors

FENSA and CERTASS

Boilers and gas work

Gas Safe Register

Electrical work

NICEIC, NAPIT and ELECSA

Solar panels and heat pumps

MCS

Extensions and building work

Your council's building control

Energy performance

The official EPC register

Questions

What does "no record, no fee" mean?

If we can't find any of the records you asked about, we refund your £79 in full. Most registers let us search for free. If one charges us to search, we'll tell you before we use it, and only that fee would be kept back.

How long does it take?

You'll have our findings by email within 1 working day of ordering. Copies then come from each register in their own time: Gas Safe usually emails them within a day or two, and FENSA can take up to 15 working days. We pass each one on as soon as it arrives.

Can't I order these myself?

Yes. Each scheme lets homeowners request copies directly, and you're welcome to do that. We save you working out which schemes apply to your home, filling in each one's forms and paying each fee, and chasing your council for building control records.

What if a certificate doesn't exist?

We'll tell you plainly, and explain the usual options: asking the original installer to register the work, applying to your council for a regularisation certificate, or asking your solicitor about indemnity insurance.

Where do you cover?

Homes in England and Wales, where these schemes and building control records apply. We can't currently help with properties in Scotland or Northern Ireland.

Can I cancel?

Yes. You can cancel within 14 days by emailing us or using our cancellation form. Because we start straight away at your request, we'll refund you less the value of work already done and any register fees already paid. Once the search is finished and your copies are ordered, the service is complete. See our terms.

Who are you?

My Certs is an independent service based at 2 St John St, London, EC1V 4LZ. We're not part of any certificate scheme or council. Card payments are handled by Stripe for Website Services, the business that runs My Certs.